ORDERING INFORMATION

Ordering Online

Billing

Along with your shipment, you will receive an invoice documenting product charge, and applicable sales tax. Your invoice will state that you have prepaid your order by credit card. Your credit card will be billed instantly after the payment confirmation.

Sales tax

As a result of having representation in every province, Pearson Education is required to collect province sales tax for orders shipped to most provinces.

Refunds

After an online purchase you can obtain a refund by contacting Customer Services. You have up to 30 days to request a refund. If one or more of the access code has been used, your refund request will be denied.

Privacy Statement

Pearson Education recognizes the importance of protecting the privacy of Personal Identifying Information about you as a user of our Web site. We consider the following to be Personal Identifying Information: your name, address, phone number, date of birth, job, personal interests, credit card information. This Web site does not collect Personal Identifying Information about a user except for information that is voluntarily provided to our Company so that we can serve the user's needs and our legitimate business purposes. (For example, when the user posts a message to a bulletin board or makes an online purchase, we need to retain certain Personal Identifying Information on the Web site in order to respond to the order). A user's Personal Identifying Information may be used by our company to help us improve the Web site, and also for our company's marketing and promotional purposes. It will be treated confidentially within our company. Our policy is not to share this information with third parties, but we may share this information with other companies within Pearson Education, Inc.
In addition, users should be reminded that any Personal Identifying Information that is voluntarily posted by a user to a public area of this Web site (for example, a posting to a bulletin board or chat room) may always be collected and used by others and that there is nothing our Company can do to prevent that.
Special Notice To Parents: We have no intention of seeking Personal Identifying Information about minors who visit this Web site. The same privacy policies will apply to that information. In addition, if we can identify a user as a minor, the Personal Identifying Information will not be used for further marketing and promotion. We encourage you to ask your children to seek your permission before providing information about themselves or their family over the Internet.
Special Notice to Kids: Ask your parent or guardian for permission before you send any personal information over the Internet.

Contact Us

If you have any questions, please see our FAQ, if you didn't find your answer,please Contact Us